Getting fake items is a nightmare for luxury fashion lovers. Moreover, nowadays counterfeit items are everywhere with a very slight difference that only experts can tell. But worry no more, we are that experts we’re talking about.

At voilà.id, authenticity is our top priority. We carefully secured the authentication step and process that applies for every single product. Shop with confidence knowing that everything you get from us is meticulously curated and authenticated.

How we Authenticate:

1. Gather all data

Our authentication team will gather all the details first. From the authenticity card, invoice, booklet, and so on that comes with the product. From the data and information itself to the material and printing quality. Nothing can escape our thorough inspection.

2. Match the serial number

Specifically for Louis Vuitton and Hermès, we will match the serial number on the card and the serial number printed on the product itself.

3. A thorough physical checking process

Then our senior authentication team is stepping into the physical checking process. We examine everything from the material quality to the craftsmanship. Only items that pass all of our inspections will be accepted and sold at our online platforms and boutiques.

If you are unsure about the authenticity of the product you get, we offer a refund and return service. Read the details on the Return and Refund Page.

For more information about our 100% authentic guarantee and the authentication process, you can contact us through our Customer Service.

Ensured 100% Authenticity, Shopping with No Worry!

1. Gather all data

2. Match the serial number

3. A thorough physical checking process