Ensured 100% Authenticity, Shopping with No Worry!

Getting fake items is a nightmare for luxury fashion lovers. Moreover, nowadays counterfeit items are everywhere with a very slight difference that only experts can tell. But worry no more, we are that experts we’re talking about.

At voilà.id, authenticity is our top priority. We carefully secured the authentication step and process that applies for every single product. Shop with confidence knowing that everything you get from us is meticulously curated and authenticated.

How we Authenticate:

1. Gather all data

Our authentication team will gather all the details first. From the authenticity card, invoice, booklet, and so on that comes with the product. From the data and information itself to the material and printing quality. Nothing can escape our thorough inspection.

2. Match the serial number

Specifically for Louis Vuitton and Hermès, we will match the serial number on the card and the serial number printed on the product itself.

3. A thorough physical checking process

Then our senior authentication team is stepping into the physical checking process. We examine everything from the material quality to the craftsmanship. Only items that pass all of our inspections will be accepted and sold at our online platforms and boutiques.

If you are unsure about the authenticity of the product you get, we offer a refund and return service. Read the details on the Return and Refund Page.

For more information about our 100% authentic guarantee and the authentication process, you can contact us through our Customer Service.

Shop at ease on voilà.id app, download now!

Logo Footer

voilà.id is a luxury fashion shopping platform that focuses on providing 100% authentic branded collections. Offering more than 150+ luxury brands and designers, voilà.id aspire to be the one-stop shopping destination for fashion enthusiasts to find their dream collections in one place.

Visit our official store

Our payment options

Our shipping options

voilà.id, #1 Multibrand Store in Indonesia

voilà.id merupakan luxury multibrand store nomor satu di Indonesia. Menyediakan lebih dari 150 brand fashion, voilà.id menawarkan beragam produk fashion yang meliputi koleksi ready-to-wear, tas, sepatu, jam tangan, dan aksesori eksklusif lainnya. Ragam brand seperti Hermès, Dior, Chanel, Louis Vuitton, Gucci, Prada, Saint Laurent, Balenciaga, Fendi, Loewe, dan masih banyak lagi, voilà.id menghadirkan pilihan yang menarik untuk melengkapi berbagai jenis gaya.

Read More